Why is Yahoo Mail Not Working iPhone, Android, Mac and Chrome

Why is Yahoo Mail Not Working iPhone, Android, Mac and Chrome


The yahoo mail account you are using for many years suddenly stops or not working. Maybe your account has been hacked or deleted, or it is not taking the password that you have been using for so long. Well, that is irritating that you can’t get back your mail account. Well, in that situation, make sure while creating any email account, do not forget to add your phone number or an alternate email address with the Account. It helps you to easily get confirmed or verified by yahoo that you are the owner of that respective Account, and obviously, you can create the new password and find out what is your Email Id too.

yahoo mail not working

Why is yahoo mail not working? If your Account had no activity in the past one year (12 months) are at the risk of being deleted. Abandoned and old records of accounts are often immediately removed from the server, and you won’t be able to recover your Account. To reactivate or retrieve your Yahoo! Account, you have two different ways if it has not been permanently deleted. You can either get to the Yahoo! homepage or use Yahoo Sign-in helper.


The following is the manner by which you reactivate your Account via Yahoo! Homepage:-

  1. Go to the Yahoo! homepage and select Sign in.
  2. Enter your Yahoo! email address and tap on Next.
  3. You will see a Recover your account page (If your Account is still recoverable). 
  4. Enter the OTP you received via text message or Email.
  5. If you entered the OTP correctly, after that you’ll be given an option to create a new password. Select Continue to change your password.
  6. Once it is successful, tap on Continue once again.

Now select on Looks good option to continue. (If you think everything is “OK” you can use the option and move further with the Set-up.

The following is the method by which you can be able to have the yahoo account recovery via Yahoo mail sign-in helper:-

  1. Open the browser and go to https://login.yahoo.com/forgot.
  2. Enter your Email id or mobile number and select on Continue.
  3. Enter the OTP you will get via text message or Email. 

If you entered the OTP correctly, you’ll be given an option to create a new password. Select Continue to change your password or select the option that “I will secure my Account later” if you know your password and don’t want to update any changes right now.

Follow the above-given steps to get back your Yahoo Account. Also, Yahoo mail provides you four different email plans: three for individual or personal use (Basic, Plus, and Ad-Free), and the fourth one is for business. Yahoo! Mail had 281 million users since December 2011, and that makes it the third-largest web-based email service in the world. Since 2015, Yahoo has extended its support managing non-Yahoo email accounts. But sometimes Yahoo ends up getting some major issues while the user is using it on the iPhone, Android, Chrome, Or Mac. So read this article carefully and get back access to your account easily. Here you can get the answer to all your queries related to the various issues.


Yahoo always advises its iOS users to download and use their latest Yahoo Mail application, but here in this article, we will be discussing some possibly convenient solutions that may help you to resolve the issue of Yahoo mail not working for iPhone users.

You can proceed with using the below options to fix the issue of Yahoo Mail not working on iPhone:-

1.Firstly, what a user you can do is that you simply log in or log out of the Account.

2.Delete the application and then Re-add the app on your iPhone

yahoo mail not working on iphone

3.Enable Cellular Data. (This issue can arise if you have not enabled cellular data for the Mail app). 

Note: If you are out of Wi-Fi coverage, this might happen on your iPhone.

  • Open Settings 
  • Cellular
  • Toggle the Mail app on.

enabled cellular data for the Mail app

4.Update to the Latest iOS Version (The old iOS versions will always have some interruptions. Update your iPhone to the latest iOS versions to fix the bugs or interruptions in existing versions.)

  • Go to Settings
  • General
  • Software Update

Update to the Latest iOS Version


yahoo mail not working on android

Yahoo allows its users to access Yahoo Mail application on the mobile. This application is available for both Android and iOS users. Android is regarded as one of the world’s leading operating system when it comes to the user base. Numerous Mail users use their accounts through their Android devices. But sometimes, even when the user is using such devices on daily basis, many of the users face trouble operating their Mail account on Android. If you are also having the same problem on your Android device, then follow the given tips to fix the issue:-

1.Firstly, ensure that you are using the latest version of Yahoo Mail.

2.Check whether clearing all the Cache and App Data fixes the issue.

3.Try the force stop option and then re-try it with restarting the app. It may refresh the active memory of the Yahoo app.

4.Try with Uninstalling and Re-installing the Mail app and check if the problem gets resolved or not.

For any further help or solving any other issue the technical support of Yahoo Mail can be contacted. The professional person of the support department will assist with all the problems. To get in touch with them, the user can avail of the contact details provided on this website.


Google Chrome is a very secure and trustworthy Web browser. Most of the mail users prefer to use the Google Chrome browser to access the mail account. But some of the users of the mail account have reported some issues with the yahoo mail they are facing like they are not getting a problem with receiving emails or composing mails or any other issue.

Most of the time, these problems are temporary and fixes by resetting the browser. Besides resetting, several more methods can fix your Yahoo Mail not working on Chrome. For resolving this issue follow the following ways:-

  • Try to login once after restarting your computer and browser.
  • Delete Cache & Cookies of your Chrome Browser.
  • Enable your JavaScript. Follow the given steps to enable the JavaScript:-
    • Under the Google Chrome browser, click on the three vertical dots which are placed on the upper- right corner. 
    • Go to settings and scroll down.
    • Here you have to tap on the advanced option available.
    • Now under the privacy and security, click on website settings scroll down again and tap JavaScript
    • Turn it on if selection is not allowed.
    • Check for the latest google chrome web browser update.


Sometimes mail issues occur because of some invalid settings or if there is some kind of problem arising with your Mail account. You can go through the following steps to the issue with Mail Not working on Mac:-

  1. Firstly check your Internet Connection, whether it is working properly or not.
  2. Check if your Yahoo! Mail works outside of Mac or not.
  3. Update your Mac OS (Operating system).
  4. Add Your Yahoo Mail Account again on Mac Mail
  5. Look at your Yahoo Account Info that you are using.
  6. Check your Yahoo Mail Account Settings.
  7. Regularly look-over for Viruses.

One-stop solution for any issue in Yahoo! mail

If you are still facing any problem, then there are multiple ways to recover with the problem. Yahoo! Mail provides you many ways to resolve all your queries related to Account, where Yahoo Mail is not working. But if you still need any extra support related to any of your mail issues, then you should feel free to ask any question at the Chat Support Option. The user can also use the contact details provided on this website for help and any assistance in case user is unable to fix the issue using the description explained on this website.

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