Microsoft Word Not Responding Mac

Microsoft Word Not Responding Mac

When you face any issue with the Microsoft Word software not responding on Mac can be a major issue. Below is the possible procedure one can follow to fix the problem of Microsoft Office not responding on Mac even when the whole Microsoft Word is not responding. We would have to select the MS Word application through the finder to the Microsoft Word and move it to trash. After this, we can try to re-install the Word back on the Mac Book.

The Word for Mac document stops responding:

  1. Step 1: Remove all Junk from the Recovery folder.
  2. : Download and install the latest update.
  3. Step 3: Check the document name.
  4. Step 4: Delete the item linked to Word Preference.
  5. : Go to the mode safer, i.e., Safe Mode.
  6. Step 6: Check for third-party fonts.

Force quit and gets a fix in the menu of the Apple. In some cases, try for the list of programs and choose the option frozen to close the program without impact on other programs.

Mostly the major factor responsible for this issue can be Add-ins incompatibility. So it’s advisable to go and choose the add-ins tab through word option while accessing file.

Stops responding when you try to open a document:

SYMPTOMS:

When you try to open a Microsoft Word for Mac document, Word for Mac stops responding. Additionally, you may have to use the Force Quit command to exit the program.

RESOLUTION:

Step 1: Clear the Auto Recovery folder

Try to clear the Auto Recovery folder. Below are some of the steps that can be a breakthrough:

  1. Using the menu GO, chose the Home.
  2. Select the option in the list Documents.
  3. Open Microsoft User Data.
  4. Access the Office Recovery Folder Auto.

 Note You do not have to delete files in this folder. You can copy or move these files to the desktop.

  1. Test the application.

In case the problem still persists, we can follow the below option.

Step 2: Download and install the latest update

Download and install the latest Word update, depending on your version of the program. To view the version of your Word installation, start Word, and then click About Word on the Help menu.

Download-and-install-the-latest-update-of-Microsoft-Word

To download the latest update, see the following Microsoft Knowledge Base article:

  1. How to obtain Office for Mac software updates:

In case you are not able to find the resolution, you can follow the below steps.

Step 3: Check the document name:

If the document name contains symbols, such as the % character, the file does not open when you double-click the name. You can try to resolve this issue by renaming the file without symbols.

If the problem file is downloaded from a website, the web browser may add a symbol to the file name. If this is the case, try to use a different browser to access your email, and then download the files again.

In case the problem persists, we can follow the below option.

Step 4: Remove the Word preferences

If you have used Word previously on this computer, you can try to remove any preferences that you have set. Note that this removes all customizations that you have made, including the creation of custom dictionaries and keyboard shortcuts, and changes to the toolbars. In order to get the preference free Word Follow the below steps:

  1. You need to get out of all Microsoft Application from Mac Book
  2. Using the menu GO, chose the Home.
  3. GO to the Option Library.
  4. Chose the option Preferences
  5. Look for a file that is named microsoft.word.plist, and move the file to the desktop.
  6. Click on Word and restart the application, and check whether the problem still occurs. If the problem still occurs, exit Microsoft Word, and then restore the microsoft.word.prefs.plistfile to its original location. WE need to click on next to finish the process. If then the problem is fixed, delete the file to the trash.
  • Note: In case you can’t find the file, default preference is the option selected by the file.
  1. You need to close all Microsoft Office for the Mac Book.
  2. Go to the option and choose the options home.
  3. By that option, you can go to access the library.
  • Note The Library has a folder when it is usually invisible in the Mac operating system X Lion. To display this folder in Mac OS X Lion, hold down the OPTION key while you click the Go
  1. Open Preferences.
  2. Open Microsoft.
  3. Locate the file that is named microsoft.word.prefs.plist, and move the file to the desktop.
  4. One can click on the Word application and see if it starts to work. If you are still facing the problem, then file restoration to the original location is recommended. In case the issue is fixed, move the file to the trash.
  5. Using the menu GO, chose the Home.
  6. GO to the Option Library.
  • Note

    The Library has a folder when it is usually invisible in the Mac operating system X Lion. To make it visible one has to choose the GO Menu and click on the option key.

  1. Open Application Support, and then open Microsoft.
  2. Open Office, and then open User Templates
  3. You need to move the file NORMAL to the desktop
  4. One can click on the Word application and see if it starts to work. If you are still facing the problem, then file restoration to the original location is recommended. In case the issue is fixed, move the file to the trash.

In case the problem persists, we can follow the below option.

Step 5: Try in Safe Mode: If Word Not Responding

Try to open the file in Safe mode. One can access the option by a handy blog from Microsoft to access this mode:

One needs to have a hand on experience about cleaning the Start-Up to verify any interference from the programs running in the background.

In case the problem still persists, we can follow the below option.

Step 6: Check for third-party fonts:

  • If you are using third-party fonts, Word for Mac might experience problems with the font that you have installed. For more information, see the following Microsoft Knowledge Base article:
  • If you are using the third party installed, fonts may not reflect in the Mac Note Word List. The document may have to be accessed on a PC. The document may also require that you replace the PC font by using a font that is more suitable for the Mac, such as Arial or Verdana.
  • If all these steps fail, the document is probably corrupted beyond recovery. At this point, you might have to look for a backup of the file or re-create the document.

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